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Where to Buy Medicine in Hong Kong

When it comes to purchasing drugs in Hong Kong, it’s important to know the three categories of sellers: convenience stores, authorized sellers, and clinics/hospitals. These points of sale are the only legal means of purchasing drugs in the country.

In this Pacific Prime Hong Kong article, we will go into detail on the three categories of sellers, a list of well-known authorized sellers, the regulation of pharmacies, and the importance of health insurance. 

This article is also part of the Where to Buy Medicine in Hong Kong Guide, which aims to provide expatriates and travellers with the necessary information required for their lives and travels.

Individual Health Insurance Plans

The Three Categories of Drug Sellers in Hong Kong?

In Hong Kong, there are a total of 3 categories of sellers: convenience stores, organized sellers, and clinics/hospitals. Convenience stores can only sell Category 3 drugs (over-the-counter drugs), whereas pharmacies and clinics/hospitals can provide prescription drugs. 

Listed below are the 3 categories and their respective descriptions: 

  • Listed Sellers of Poisons (LSPs): These include convenience stores like 7-Eleven and Circle-K, as well as supermarkets such as PARKnSHOP and Wellcome. LSPs are licensed to sell over-the-counter (OTC) medications, classified as Category 3 drugs, which do not require a prescription. 

Common OTC medications available at these outlets include paracetamol (e.g., Panadol) and certain supplements. It’s important to note that these medications must be sold in their original, unopened packaging, with no repackaging or breaking of bulk quantities allowed.

  • Authorized Sellers of Poisons (ASPs): Commonly known as pharmacies, ASPs include major chains like Mannings and Watsons, as well as local pharmacies displaying the “Rx” logo. These establishments are licensed to sell both prescription-only medications (Category 1) and pharmacy-only medications (Category 2).

A registered pharmacist must be present to dispense these medications and provide professional advice. Even without a prescription, pharmacists can recommend suitable medications based on individual needs.

  • Clinics and Hospitals: In Hong Kong, it’s common for medical clinics and hospitals to dispense medications directly to patients. When you consult a doctor, they can provide a prescription, which is typically filled on-site, allowing you to receive your medication immediately after your consultation. 

Well-Known Drug Stores and Pharmacies in Hong Kong

Hong Kong is home to several prominent drug stores and pharmacies that cater to a variety of healthcare needs. Depending on where you live, these stores can help provide peace of mind, ensuring you have access to all medical products. 

Below is a list of well-known options and their descriptions:

  • Watsons: Watsons is one of the largest pharmacy chains in Hong Kong, known for its extensive range of over-the-counter (OTC) medications, personal care products, and health supplements. 

With locations across the city, Watsons pharmacies are easily accessible. Many outlets are equipped with a licensed pharmacist to assist with medication advice and prescription fulfillment.

  • Mannings: Another major chain, Mannings, offers a broad selection of health and wellness products, including OTC drugs, vitamins, and skincare items. Similar to Watsons, Mannings outlets feature pharmacists who provide professional consultation and medication services.
  • Prince of Wales Hospital Pharmacy: Prince Pharmacy is a local favorite for its competitive pricing on prescription drugs and extensive range of OTC products. It is particularly popular among residents seeking affordable yet reliable medications.

The Regulation of Drug Stores in Hong Kong

In Hong Kong, the regulation of pharmacies is governed by the Pharmacy and Poisons Ordinance (Cap. 138), which ensures the safe and effective distribution of pharmaceutical products. 

Key aspects of these regulations include:

  • Licensing of Pharmacies: Pharmacies, referred to as “authorized sellers of poisons,” must obtain a license from the Pharmacy and Poisons Board of Hong Kong (PPBHK) to operate legally. This licensing ensures that pharmacies meet stringent standards for the storage and sale of medications.
  • Role of Registered Pharmacists: Licensed pharmacies are required to have a registered pharmacist present to supervise the sale of controlled medicines, known as “poisons” under the ordinance. These pharmacists provide professional advice on the safe use of medications.
  • Registration of Pharmaceutical Products: All pharmaceutical products must be registered with the PPBHK before they can be sold or supplied in Hong Kong. This registration process ensures that products meet the necessary criteria for safety, efficacy, and quality.
  • Note: You may also read up on the overview of different drug types in Hong Kong.
  • Import and Export Control: The import and export of pharmaceutical products are strictly regulated. Importers and exporters must obtain appropriate licenses, and products are subject to inspection by the Customs and Excise Department to prevent the circulation of counterfeit or substandard medications.
  • Labelling Requirements: Pharmaceutical products must adhere to specific labelling requirements, including displaying the product name, active ingredients, manufacturer details, registration number, batch number, expiry date, and storage instructions. 
  • Chinese Medicines: Chinese medicines in Hong Kong are regulated under the Chinese Medicine Ordinance to ensure quality and safety, with Schedule 1 medicines requiring a prescription from a registered Chinese medicine practitioner due to toxic ingredients, and Schedule 2 medicines deemed relatively safe and available without a prescription; the full classification list is available on the Hong Kong Chinese Medicine Council’s website

Red and white medication capsules in an open yellow pack on a white table

Living in Hong Kong means convenience. You will have a plethora of sources to buy medications from, including clinics, hospitals, chain drug stores, convenience stores, and online pharmacies. Let’s look at each of the major sellers in greater detail.

Does Health Insurance Cover Drugs Bought from Stores?

In Hong Kong, the extent to which health insurance covers prescription medications varies based on the specifics of your policy. Comprehensive plans often include coverage for medications prescribed for medical conditions that arise after the policy’s inception. 

However, it’s important to note that outpatient services such as doctor visits and prescription drugs are typically covered only if an outpatient plan is purchased in conjunction with an inpatient one.

Some key considerations include:

  • Outpatient Coverage: To ensure that prescription medications are covered, it’s advisable to select a health insurance plan that includes outpatient services. Without this addition, expenses related to doctor consultations and prescribed medicines may not be reimbursed.
  • Note: You may also read up on how to get prescription drugs in Hong Kong for more information. 
  • Pre-Existing Conditions: Coverage for pre-existing conditions can vary among insurers. Some policies may exclude these conditions, impose waiting periods, or adjust premiums accordingly. It’s crucial to review the terms related to pre-existing conditions when selecting a plan.
  • Employer-Provided vs. Individual Plans: Employer-provided health insurance plans might offer different levels of coverage compared to individual plans. Assessing the specifics of your employer’s plan and considering supplemental individual insurance can help ensure comprehensive coverage.
  • In-Patient vs. Out-Patient Plans: Health insurance policies in Hong Kong typically distinguish between in-patient and out-patient coverage. In-patient plans cover treatments requiring hospitalization, while out-patient plans encompass services like doctor consultations and prescription medications. 

Employer-Provided Insurance: Many expatriates receive health insurance through their employers, which often includes coverage for prescription medications. It’s essential to review your policy details to understand the extent of

Where Do I Purchase Chinese Medicine in Hong Kong?

Hong Kong is home to thousands of licensed Chinese medicine retail shops. Much like the East-meets-West city-state, you can find a mix of Chinese and Western medicines at some retail stores if they are part of a pharmacy.

You can also buy certain Chinese medicines at the aforementioned convenience stores and supermarkets. However, you may need a prescription for some medicines. Prescriptions can be obtained from your Traditional Chinese Medicine practitioner, who usually provides pharmaceutical services as well.

Medical professional standing at a drug store counter

Regulation of Chinese Medicines

In Hong Kong, the licensing and regulation system is separate from Western drugs for Chinese medicines. It ensures that they are qualified and safe to administer/ingest. You can check out the Chinese Medicine Council’s website for a full list of medicines classified under this system.

All Chinese medicines in Hong Kong are classified into two categories:

  • Schedule 1 medicines: These traditional medicines are sold by prescriptions issued by a registered Chinese medicine practitioner. Note that they contain toxic ingredients.
  • Schedule 2 medicines: You don’t need a prescription to buy these medicines in Hong Kong since they are relatively safe.

Further reading: Exploring Traditional Chinese Medicine in Hong Kong

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Conclusion

Hong Kong boasts a robust healthcare system with numerous pharmacies and medical facilities. However, understanding the nuances of your health insurance policy and local regulations will ensure you can access necessary medications without unforeseen expenses.

If you are planning to move to Hong Kong and have any questions about health insurance, it is advisable to consult with an expert beforehand. Here at Pacific Prime Hong, we are happy to help you compare plans that cover your current medications.

Reach out to us today for a free quote!

Frequently Asked Questions

Where can expats buy prescription medications in Hong Kong?

Expats can purchase prescription medications from authorized sellers of poisons (ASPs), commonly referred to as pharmacies, such as Watsons and Mannings. These pharmacies require a licensed pharmacist to dispense prescription drugs and offer professional advice. 

Are over-the-counter (OTC) medications available at convenience stores in Hong Kong?

Yes, convenience stores like 7-Eleven and supermarkets such as PARKnSHOP sell Category 3 drugs, which include OTC medications like paracetamol and basic supplements. 

Does health insurance cover prescription drugs in Hong Kong?

Health insurance coverage for prescription medications depends on your specific plan. Most comprehensive policies with outpatient coverage include prescribed medications for conditions diagnosed after the policy’s inception.

Are antibiotics available without a prescription in Hong Kong?

Antibiotics can only be obtained from a doctor’s or pharmacist’s prescription, according to the Antibiotics Ordinance in Hong Kong. Over-the-counter antibiotics may be illegal, and the seller may face a HK$30,000 fine and 12 months in prison.

Senior Copywriter at Pacific Prime Hong Kong
Jantra Jacobs is a Senior Copywriter at Pacific Prime with over 10 years of writing and editing experience. She writes and edits a diverse variety of online and offline copy, including sales and marketing materials ranging from articles and advertising copy to reports, guides, RFPs, and more.

Jantra curates and reports on the results of Pacific Prime’s monthly newsletters, as well as manages Pacific Prime’s Deputy Global CEO’s LinkedIn posts. Complemented by her background in business writing, Jantra’s passion for health, insurance, and employee benefits helps her create engaging content - no matter how complex the subject is.

Growing up as a third-culture kid has given her a multicultural perspective that helps her relate to expats and their families while 8 years of working remotely have given her unique insight into hybrid work arrangements and enthusiasm for employee benefits.
Jantra Jacobs

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